About

Hisense Group was founded as the Qingdao Number 2 Radio Factory in 1969. It is now a multi-billion dollar global conglomerate with two listed companies, one on the Shanghai Stock Exchange and one on the Shenzhen and Hong Kong stock exchanges. Its products and services include multimedia, home appliances, telecommunications and information technology. It has 60,000 employees around the world.

Awards

Qingdao, China - Lighthouse award in Customer Centricity

Qingdao, CN   •   Jan 2026

A high-mix television maker contending with roughly 1,200 SKUs, saturated demand and shrinking margins re-engineered its consumer-to-product pipeline around AI agents, retrieval-augmented generation and immersive training — compressing requirements analysis, software development, process design, cost engineering and shop-floor onboarding so that more customer insight reaches more product variants, faster.